Contact Us

Prospective Back on Track Students

If you're interested in joining the program, attend the Required to Withdraw Information Session to learn about the eligibility and program requirements. Attending this session is a mandatory first step toward joining the program.

Current Back on Track Students

If you're currently in the Back on Track program, you can book your mandatory sessions and appointments via Advisor Link. For general inquiries, please connect with your dedicated BOT Advisor. 

BOT Drop-in Schedule

We recognize that sometimes advisors’ schedules can fill quickly. To improve advisor access and ensure students have more opportunities to speak with advisors in a timely manner, students are encouraged to use BOT Drop-in Advising.

You can view the current BOT Drop-in hours here.

Frequently Asked Questions

For questions related to the Back on Track Program, check our BOT FAQ page.

Back on Track Program Office

For all other inquiries or if you have trouble registering for an appointment or session, please connect with us:

• by email at success@sfu.ca 
• by phone at 778.782.4143
• in person at MBC 2220, Maggie Benston Centre, Burnaby Campus