- Medical Services
- Support & Resources
- My SSP
- Counselling Services & Individual Support
- Group Support
- ADHD Workshop
- Black Support and Healing Space Group
- Climate Change Anxiety
- Dissertation & Thesis Support Group
- Dungeons & Worry Dragons
- Garden Therapy for Self-Care
- Mindfulness Meditation
- Nurturing Resilience
- Anxiety and Mood Skills
- Understanding Anxiety and Depression
- Understanding Trauma
- 2SLGBTQIA+ Questioning Group
- Sooner or Later: Procrastination Support
- Community Support
- Self-Led Resources
- Overdose Prevention
- Graduate Students
- Faculty & Staff
- Contact Us
- Emergency
- unregistered students
Contact Us
Health and Counselling offers student health clinics on the Burnaby and Vancouver campuses. Surrey Campus offers counselling services only. We provide support through individual sessions, group activities, and self-guided resources. All SFU students currently enrolled in classes can receive these free services in person, online, or by phone.
To book an appointment please contact our reception by phone at 778.782.4615 or in person during business hours.
Do you have any accessibility needs or concerns that make it difficult for you to phone in for an appointment?
View accessible booking options
Note: We are closed on all statutory holidays.
If you are not taking classes this term at SFU, visit this page for health resources.
Vancouver Clinic
Harbour Centre, Room 300
Lower level at the base of the escalator
Hours
*9:30 am – 4:30 pm
Tuesdays & Fridays
*Closed for lunch from 12:30pm to 1:30pm
*Closed on the following Fridays: October 10, 17 24 & 31
- Phone: 778.782.5200
- Fax: 778.782.5025
No-show and late cancellation fees
Fees apply to cancellations, rescheduled, or missed appointments.
- Psychiatry appointments
Less than 48 hours’ notice: $200 - Counselling appointments
Less than 48 hours’ notice: $45 - Physician appointments
Less than 24 hours’ notice: $45 - Appointments with other providers
Less than 24 hours’ notice: $45
For immediate support:
- Medical emergency: Call 9-1-1
- Non-emergency medical advice: Call 8-1-1
- Mental health support (SFU students, 24/7): MySSP at 1-833-768-2188 or via the MySSP app
- Crisis support: Call or text 9-8-8
Urgent Assistance is available 24/7 at each of our Campuses (Burnaby, Surrey & Vancouver):
- Campus Security Emergency Line (Urgent Security/First Aid): 778.782.4500
- Non-Emergency Line (Security/Safe Walk): 778.782.7991
Vancouver clinic summer closure
The Vancouver Health & Counselling Services office is closed for the summer from June 29 to September 7 (dates subject to change).
For appointments or general assistance:
Please contact the Burnaby office at 778.782.4615.
Hours: Monday to Friday, 9:30 a.m. – 4:30 p.m. (closed daily 12:15 – 1:15 p.m., statutory holidays, and university closures).
Burnaby Clinic
Location
Maggie Benston Centre, Room 0101
Bottom floor
Clinic Hours
Monday - Friday
9:30 am - 4:30 pm
Lunch closure (starting May 1):
12:15 pm - 1:15 pm
- Phone: 778.782.4615
- Fax: 778.782.5781
Vancouver Clinic
Location
Harbour Centre, Room 300
Lower level at the base of the escalator
Clinic Hours – Summer Closure (see notice above for details)
Monday - Thursday
9:30 am - 12:30 pm
1:30 pm - 4:30 pm
Wednesdays: Counselling only
- Phone: 778.782.5200
- Fax: 778.782.5025
Surrey campus - Counselling services only
Location
Rooms 2721 & 2722
Down the hallway to the right of the Registrar.
Note: Virtual medical appointments can be booked by calling the Vancouver Clinic.
For medical and appointment information or follow ups such as photos, completed surveys and forms, please email our front desk staff: hcs_moa@sfu.ca (privacy & hushmail info)
Note: We are unable to give medical advice over email.
Learn more about our operations:
Read the Student Mental Health & Well-being Framework
Other resources available:
24/7 Counselling support through MySSP
- MySSP within North America: 1.833.768.2188
- MySSP outside North America: 001.416.380.6578
Call 8-1-1.
- Greater Vancouver 9-8-8
- BC-Wide: 1.800.784.2433 (1-800-SUICIDE)
medical_information Do you need to request your medical records? Contact: roi@sfu.ca
- See a doctor for referrals to see physician specialists and/or for documentation and acommodation needs
- Disabled and neurodivergent students can access various options for documention and support.
Sick notes / Academic concessions
If a minor illness or personal issue arises, students may request an academic concession for missed assignments or exams in accordance with the SFU’s academic concessions policy. For more information visit the webpage on sick notes.