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Co-op
What really makes students stand out in the workplace: soft skills that matter
Let me tell you a secret.
After working with hundreds of employers across tech, design, UX, and creative industries, I’ve seen firsthand what makes a student stand out during their work term.
Spoiler alert: it’s not just about the technical skills.
Knowing Figma, React, Unity, or Python is absolutely important. Those skills open doors and equip you to build, design, or problem-solve effectively. But the students who leave a real impression? The ones who get glowing references, return offers, and sometimes even job contracts before they graduate? They bring something more to the table: strong soft skills, emotional intelligence, and the kind of professionalism that makes teams trust them fast.
Here’s what that looks like in action:
- Office etiquette: the unsung skill
I know it might sound basic—why start here? But post-COVID, the way students show up at work has shifted. Remote and hybrid setups have blurred workplace norms, and employers are noticing. Late arrivals to virtual meetings, missed messages, and dominating conversations are becoming all too common.
Professionalism isn’t just about punctuality—it includes how you communicate. Knowing when to fire off a quick Teams message versus when to send a formal, well-written email matters. Spelling, tone, and timing all send signals. One employer told me a student demanded a response to an “urgent” query—immediately—not realizing their emergency wasn’t everyone else’s priority.
Students who understand that professionalism means being reliable, respectful, and aware tend to stand out—and often get pulled into more projects because people actually want to work with them.
- Initiative (stop waiting to be told what to do)
The students who leave a mark don’t just do what’s assigned. They look around, spot gaps, ask smart questions, and offer solutions. One student built a resource toolkit when their team was overwhelmed onboarding new hires. Nobody asked. But it saved time and became part of the company’s onboarding forever.
- Communication (Written. Verbal. Visual. All of It.)
You could be a design genius, but if you can’t explain your thinking, defend your decisions, or write a clear Slack message—you’ll fade into the background. The most effective students keep people in the loop, know how to ask for help, and can translate complexity into clarity.
- Adaptability (because plans change. Often.)
Real-world projects evolve fast. Teams shift. Priorities flip. Students who can pivot, stay calm, and adjust without drama? Gold. One student told me they learned to stop “perfecting” and start delivering—because speed and responsiveness beat pixel-perfect when a launch is on the line.
- Feedback resilience (not just receiving, but applying)
Taking feedback without flinching—and actually using it—is a power move. Employers don’t expect perfection, but they do expect growth. If your first instinct is to get defensive, you’ll stall. If you listen, reflect, and iterate, you’ll earn real trust and open the door to meaningful opportunities.
- Team EQ (aka—teamwork)
This one’s underrated. The students who read the room, bring positive energy, ask “how can I help?”, and adapt to different personalities—they’re remembered. You don’t have to be extroverted, just aware and intentional in how you show up.
Real talk: the tools change. These skills don’t.
Your education gives you the creative, technical, and problem-solving tools to succeed—but soft skills are what transform those tools into impact. They’re not just “nice to have.” They’re what help you communicate ideas, work with diverse teams, manage change, and show up with confidence and respect.
The students who become success stories aren’t the ones who knew everything on day one—they’re the ones who were ready to learn, ready to adapt, and ready to contribute with professionalism and purpose.
You’ve got the foundation. The rest? It’s how you bring it to life.
You got this!
Have more questions about Co-op?
Contact Afshan Basaria, Co-op Education Coordinator, at abasaria@sfu.ca.